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  1. Prodigy Education
  2. Memberships

Memberships

Questions about your subscription or membership perks? Look here!

General Information

  • Parent Membership Perks
  • Overview: Prodigy Science!
  • FAQ: Memberships Purchased Through Apple/Android
  • Family Membership Discount

Billing

  • How-to: Pause or Cancel your Membership
  • FAQ: Prodigy's Membership Renewal & Refund Policies
  • How-to: Update the Credit Card for your Subscription
  • How-to: Purchase a Membership from your Parent Account
  • Accepted Forms of Payment

How-to

  • How-to: Upgrade your Membership
  • How-to: Apply a Membership to a Child's Account
  • How-to: Apply or Transfer a Membership to a Student
  • How-to: Transfer a Membership
  • Walkthrough: Purchasing a Membership

Group Purchases

  • Prodigy Group Memberships

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Contact Us:

Send us a ticket at any time!

Customer Support Hours:

Monday-Friday — 9AM-5PM ET

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https://prodigygame.zendesk.com/hc/en-us/articles/115005952803-Prodigy-What-is-it-Where-do-I-start-
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https://prodigygame.zendesk.com/hc/en-us/sections/4410029748756-Billing
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Billing
Get help with renewals, cancellation and more.
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https://prodigygame.zendesk.com/hc/en-us/articles/206242496-How-to-Retrieve-Your-Child-s-Username-and-Password
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Retrieve Child Login
Lost username or password? Click here.
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