InformationWelcome to the Prodigy Customer Support Center! Find help for common requests below, or use our automated chat for assistance.
ParentsGet help with your account, Membership perks, and more!
Prodigy EnglishGet started with Prodigy's newest adventure here!
MembershipsQuestions about your subscription or membership perks? Look here!
TeachersEverything you need to set your classroom up for success with Prodigy.
Prodigy Math Game InfoDetails on game accounts, features, pets and more here!
Technical Support & PrivacyView our troubleshooting guides and privacy details.
- Introducing the Prodigy Parent App!
- Placement Test Guide for Parents
- How-to: Retrieve Your Child's Username and Password
- Focus Mode for Parents
- Prodigy Math Membership Packages
- Parent Membership Perks
- How-to: Upgrade your Membership
- How-to: Apply a Membership to a Child's Account
- Classroom Goals & Rewards
- Battle Remake - Player Guide
- Battling in Prodigy Math
- Introducing: Mythical Epics!