InformationWelcome to the Prodigy Education Customer Support Center! Find help for common requests below.
ParentsGet help with your account, Membership perks, and more!
Prodigy EnglishGet started with Prodigy's newest adventure here!
MembershipsQuestions about your subscription or membership perks? Look here!
TeachersEverything you need to set your classroom up for success with Prodigy.
Prodigy Math Game InfoDetails on game accounts, features, pets and more here!
Technical Support & PrivacyView our troubleshooting guides and privacy details.
- The Prodigy Parent App
- Placement Test Guide for Parents
- How-to: Retrieve Your Child's Username and Password
- Focus Mode for Parents
- Prodigy Math Membership Packages
- Parent Membership Perks
- How-to: Upgrade your Membership
- How-to: Apply a Membership to a Child's Account
- Teacher Webinars
- Battle Remake - Player Guide
- Battling in Prodigy Math
- Introducing: Mythical Epics!
- Changes to Google Workspace for Education