Information
Thanks for your interest in Prodigy! Things have gotten busier than usual for our support team and we appreciate your patience as we work to serve you more rapidly. Please note, at the moment, it may take between 5-8 business days to receive a reply on any new request. Be sure to use our automated chat or the search bar above for help!
-
Prodigy English: Early AccessSigned up for early access? Get started with Prodigy's newest adventure!
-
MembershipsQuestions about your subscription or membership perks? Look here!
-
ParentsGet help with your accounts, online tutoring, and more!
-
TeachersEverything you need to set your classroom up for success with Prodigy.
-
Game InformationDetails on game accounts, features, pets and more here!
-
Technical Support & PrivacyView our troubleshooting guides and privacy details.
More Resources
Customer Support hours:
10:00am - 3:00pm EST Monday - Friday
