Skip to main content
Logo
Support Center
Prodigy Home Play Prodigy
Submit a request
  1. Prodigy Education
  2. Parents

Parents

Get help with your account, Membership perks, and more!

Getting Started

  • The Prodigy Parent App
  • Placement Test Guide for Parents
  • Getting Started with Prodigy Math - Parent FAQ
  • How-to: Create a Parent Account
  • How-to: Link a Child's Account to a Parent Account
  • How-to: Create A New Student Account

Basics

  • Parent Dashboard
  • How-to: Log in to your Parent Account
  • How does my child log in to Prodigy?
  • Cheer Them On!

Managing Your Child's Account

  • How-to: Retrieve Your Child's Username and Password
  • How-to: Remove a child from your Parent Account
  • How-to: Apply a Grade Override to Your Child's Account
  • How do I view my child's curriculum progress?
  • How-to: Change Your Child's Password

Managing Your Parent Account

  • How-to: Reset Your Parent Account Password
  • Changing Your Parent Account Password
  • Parent Account vs Teacher Account
  • How Do I Delete My Account?

Membership Perks: Prodigy Math

  • Frustration Detection
  • Comparison Insights
  • Setting Goals and Rewarding Your Child

© Prodigy Education

Contact Us:

Send us a ticket or chat at any time!

Customer Support Hours:

Monday-Friday — 9AM-5PM ET

Facebook YouTube Instagram
https://prodigygame.zendesk.com/hc/en-us/articles/115005952803-Prodigy-What-is-it-Where-do-I-start-
/hc/theming_assets/01HZP9381Z49X5EW2VK56KDCWG
About Prodigy
New to Prodigy? Start here!
custom
https://prodigygame.zendesk.com/hc/en-us/sections/4410029748756-Billing
/hc/theming_assets/01HZP9386W4Y6WAFFPXEY3NNQT
Billing
Get help with renewals, cancellation and more.
custom
https://prodigygame.zendesk.com/hc/en-us/articles/206242496-How-to-Retrieve-Your-Child-s-Username-and-Password
/hc/theming_assets/01HZP938AWA2K1BPAV7NT4BA7D
Retrieve Child Login
Lost username or password? Click here.
forgot password, assessments, membership