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Retrieving A Child's Username And Password

Please note, for security purposes Customer Support Agents are not able to provide student login credentials. If the process in this article does not work for you, please contact your child’s teacher.
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Has your child forgotten their username or password? 

Please note, for security purposes Customer Support Agents are not able to provide student login credentials. If the process in this article does not work for you, please contact your child’s teacher.

If your child's account is paired to your parent account then you can retrieve their username/password using your parent account. To do so, take the following steps:

 

1. Go to Prodigy and select "Login" from the top right portion of the page.

2. Log in to your parent account using your registered e-mail address and password. 

3. Locate the child's account you’d like to retrieve and click "View progress".

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4. Select the option "Manage Child".

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5. Your child’s username and password will be displayed here.Screenshot_090518_044303_PM.jpg


If their password can't be displayed or for any other reason you need to reset their password, the article linked here will explain how to do so.


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