Don't panic. We're here to help!


Retrieving A Child's Username And Password

Has your child forgotten their username or password? 

If your child's account is paired to your own then you can retrieve their username/password using your parent account. To do so, take the following steps:

1. Go to Prodigy and select "Login" from the top right portion of the page. 

2. Enter in your registered e-mail address and password and select "Login".

3. Select the class that your child is a part of. 

4. Select "Child Accounts" from the sidebar.

5. Select "View login info". 

6. You will be automatically linked to a printable PDF document that includes the usernames and passwords for all the students that are part of your class list. 

If their password can't be displayed or for any other reason you need to reset their password, the article linked here will explain how to do so.

Was this article helpful?
0 out of 7 found this helpful

Not what you're looking for? Contact our Support team. or call us at 1-866-585-4655.

Powered by Zendesk