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Purchasing Group Memberships

If your students are thoroughly enjoying Prodigy and you're thinking of upgrading them to a Premium Membership, you can do so at a dramatically reduced price!

Currently, annual (12 calendar months) Memberships are being offered at a price of $12 per student to schools, teachers, and communities of home-school teachers. This is a significant discount over the standard annual Membership price!

A minimum of 30 Memberships must be purchased in order to be eligible.

To learn more, please contact our support team by clicking on this link to submit a ticket.

The following forms of payment are accepted for Premium Membership purchases made through Prodigy:

  • American Express®
  • MasterCard®
  • Visa®

All payments will be billed in USD unless you are located in Canada, in which case the membership fees will be converted to CAD on your credit card statement.

Please Note: Partial/split payments cannot be made/accepted at this time.

I'm using an accepted card, why didn't my payment go through?

There are a few reasons why your card might have been rejected. For your protection, card issuers do not provide us with a great deal of information as to why they do this on a case-to-case basis. Here are some common reasons why this happens:

1. International Payment Restriction

We are a Canadian-based company, if you are based outside of Canada, your card provider may have a block on international payments.

Typically, you can resolve this by calling the number on the back of the card and asking for a temporary lift of this ban so you can make the purchase.  This applies to both post-paid, and pre-paid credit cards.

2. Inadequate funds on the card
While this is infrequently the case, at times, the limit on the card might have been reached and without room for it, the purchase cannot be made.
3. Expired/Disabled card
When a card is expired or if it has been reported as stolen or defrauded then the purchase will not be possible.
A call to your card provider should help to determine the cause and the pertinent next steps as it pertains to the replacement of your card.

These are the most common reasons for a rejected payment. If any of these seem to fit then I would recommend calling your card provider to seek assistance from them.

Can I use a pre-paid credit card? 

Yes, pre-paid variants of the 3 card types listed above are accepted.

A few things to note about using pre-paid credit cards: 

1. Please ensure they are enabled to make online purchases.

2. Please ensure that are enabled to be used for international purchases.

3. Please ensure that entire cost of the membership can be purchased using a single card. Split payments across two or more pre-paid cards is not possible.

Tax Forms

If you require a tax form in order to facilitate the purchase of a Group Membership, our support team can help. 

Contact us through the "Submit a ticket" button at the bottom of the page.

Please include the form type that you require and the email address to which you'd like the document sent in your original request.


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