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Welcome to Prodigy

• Prodigy: What is it? Where do I start?

Getting Started

• How To Create A Parent Account
• How do I log in to my Parent Account?
• How Does My Child Log In?
• How To Create A New Child Account
• How to Link a Child's Account to a Parent Account

Basics

• Parent Dashboard
• Parent Account vs Teacher Account
• Supported Platforms

Managing My Child's Account

• Setting Goals and Rewarding Your Child
• Retrieving A Child's Username And Password
• Changing Your Child's Password
• Applying a Grade Override to your Child's Account
• Remove A Child Account From A Parent Account
• Can I Merge Two Student Accounts Into One?

Managing My Parent Account

• Changing The Password For A Parent Account
• How to switch from a Parent Account to a Teacher Account
• How Do I Delete My Account?
• How to reset your Parent Account password

Memberships

• ★ Applying a Premium Membership (Parent)
• ★ Parent Membership Perks
• ★ Family Membership Discount
• ★ How to Subscribe, Unsubscribe, and Manage a Premium Membership
• ★ How Do I Cancel My Premium Membership?
• Purchase a Premium Membership from your Parent Account

See all 11 articles

Privacy

• ★ In-Game Chat Feature - Safety & Privacy
• Accessibility Policy
• How does Prodigy Comply with Connecticut (CT) ACT 16-189?
• How does Prodigy use Third Party Service Providers?
• How does Prodigy Maintain COPPA Compliance?
• How does Prodigy Maintain FERPA Compliance?

See all 7 articles

Troubleshooting

• It Says My Username/Password Combination Doesn't Exist.
• Website Or Website Page Doesn't Load
• How to report bugs to us