Teachers and Parents: If you’ve been impacted by the coronavirus outbreak we are here to help. Ensure your students and children are ready to learn from home!



Follow

How to Transfer a Premium Membership (Parent Account)

Prodigy Premium Memberships can easily be transferred from one account to another. Here are some common situations in which you may need to transfer a Membership:

 

  • Your child has a new account they'd like to play on
  • You've recently linked your child's school account to your Parent Account
  • You have multiple children and are transferring the Membership from one to another

Before you transfer the Membership, you'll need to have the correct account linked to you.

Find out how to link a child account to your Parent Account in this article.

Membership Transfer Instructions:

1. Visit Prodigy, select the Log in button and enter your Parent Account credentials.

2a. Select Memberships in the top-right corner. 

Memberships.png

2b. On mobile, select the Prodigy icon.

MobileP.png

3. Select Transfer under the Membership you'd like to move.

Transfer.png

4. Select the account you'd like to transfer to on the drop-down menu. You can also select + Add a child account to link an account.

Transferactual.png

5. Once you've selected the correct student account, select Transfer membership.

That's it, your Premium Membership has been transferred! 

 

Below are some additional articles you may find helpful.

Retrieving A Child's Username And Password

Parent Membership Perks

Setting goals and rewarding your child using your Parent Account


Be sure to get social with us!

SocialIcons01.png SocialIcons03.png SocialIcons04.png SocialIcons02.png SocialIcons05.png

*Please Note: Screenshots may vary slightly depending on the orientation of your device (Landscape/Portrait), and your device's resolution*

Not what you're looking for? Contact our Support team.