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How does Prodigy use Third Party Service Providers?

Prodigy is very serious about protecting the privacy of teachers, parents and students. We have partnered with a third-party privacy expert (iKeepSafe) to ensure we remain fully compliant with all federal privacy legislation (like FERPA and COPPA) as well as state legislation (like SOPIPA or AB1584 in California).

 

A key element in keeping out site up and running is through the use of third party service providers. As a website trusted by millions of educators, parents, and students worldwide, Prodigy is committed to never selling or leasing your or your students’ personal information with third parties.

 

Prior to engaging into a relationship with a third party service provider, Prodigy will first review their privacy policies and ensure that these are compliant with those regulations that Prodigy is adhering to and that they are aware that Prodigy is directed to children. Third party service providers who will have access to any Personally Identifiable Information (PII) will have their privacy policies reviewed by Prodigy on an annual basis to ensure that any changes made do not affect compliance with all applicable legislation.  

 

Here is a complete list of our service providers, why we use them and what information they have access to.

 

Legend:

SP: have access to student PII and teacher/parent PII

TPP: have access to teacher/parent PII

NO: no access to any PII

Hosting

Microsoft Azure: Cloud hosting service (SP)

Amazon Web Services: Cloud hosting service (SP)

Rackspace: Web hosting services (SP)

Datadog: Hosting analytics service (NO)

Npm: Binary module hosting system (NO)

Github: Code repository service (NO)

Atlassian Bitbucket: Code repository service (NO)

Pingdom: Website status monitoring service (NO)

Payment

iTunes: Online apps and payment platform (TPP)

Stripe: Online payment platform (TPP)

Shopify: Online e-commerce platform (TPP)

Email and Video Marketing

Mailchimp: Email marketing service (TPP)

SendWithUs: Email marketing service (SP)

Sparkpost: Email delivery service (SP)

Wistia: Video tracking software (NO)

Analytics

Google Analytics: Website analytics service (NO)

Mixpanel: Website analytics service (TPP)

Streak: CRM software for Gmail (TPP)

Yesware: Email analytics service (TPP)

Advertising

Google Adwords: Advertising Platform (TPP)

Adroll: Advertising Platform (TPP)

Facebook Advertising: Advertising Platform (TPP)

Social Media

Facebook: For sharing updates on Prodigy (NO)

Google+ Page: For sharing updates on Prodigy (TPP)

Linkedin Company Page: For sharing updates on Prodigy (NO)

Pinterest: For sharing updates on Prodigy (NO)

Sprout Social: For sharing updates on Prodigy (NO)

Twitter: For sharing updates on Prodigy (NO)

Vimeo: For sharing updates on Prodigy (NO)

Youtube: For sharing updates on Prodigy (NO)

Administration and Support

Atlassian Confluence: File storage and collaboration software (TPP)

Atlassian JIRA: Project management and collaboration software (NO)

Geckoboard: Metrics charting website (NO)

Trello:Planning and collaboration software (NO)

Google Drive: Internal email, file hosting, and file repository for company files (NO)

Unbounce: Web page creator and analytics service (TPP)

Zendesk: Customer support platform (NO)

Zopim: Live chat service (TPP)

Browserstack: Cross browser test automation software (TPP)

Hiptest: Test management tool (TPP)

Development

MaxMind: IP Geolocation Tool (NO)

 

What Privacy Certification has Prodigy attained?

Prodigy has earned a California Student Badge from iKeepSafe, a leading independent privacy protection organization. The California Student Badge certifies that Prodigy is compliant with:

  • Family Educational Rights and Privacy Act (FERPA)
  • The Children’s Online Privacy and Protection Act (COPPA)
  • Protection of Pupil Rights Amendment (PPRA)
  • Student Online Personal Information Protection Act (SOPIPA)
  • AB 1584: Privacy of Pupil Records: 3rd-Party Digital Storage and Education Software
  • Collection of Student Information from Social Media (California Education Code 49073.6 Pupil Records: Social Media)
  • The Health Insurance Portability and Accountability Act of 1996
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