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FAQ: Epics

Official Announcement
Prodigy’s Epics and their digital codes are no longer available to purchase as of December 2, 2019. This means that digital codes and the Epics toy line will no longer be available to purchase via our website nor via our Customer Support team.
Previously purchased Epics are still available to be activated and used in game.  We would also like to stress that all players will retain all Epics previously activated.
Please note, Customer Support Agents are not able to provide digital Epics codes.
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Please Note: The Epics are no longer available to order.  Please see more information here.

 How do I unlock my Epics in the game when they arrive? 

Instructions for unlocking your Epics as well as your unique code are contained on the underside of the box lid. If you're still not sure how, please click here for detailed instructions. 

Do I need to have a premium membership to buy/use my Epics in the game? 

No, a membership is not required to purchase or make use of any of the Epics in-game.

How do I get my new Epics character to follow my character in-game? 

In order for your Epics to follow your character in-game, they'll need to be activated first. After that, find your Epics in your backpack under your Buddies.  From here, you can right-click on them to either show/hide them.

How powerful are the Epics in the game? 

The Epics come as level 20 pets, so they'll start with the level equivalent amount of hearts and spells.

This means that your Epics will become more powerful and earn more hearts, and will quickly become a pet you rely on to help your wizard progress through the game.

Can I use my Epics unlock code for more than one student?

No, each Epics toy can only be paired once to a single student and each unique code can only be used once. 

I have additional questions about Epics! 

Please contact our support team by selecting "Submit a request" at the top of this page.

 


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