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FAQ: Epics

How do I order one of the Epics toys? 

You can order one of the EPIC toys here.

Where do you ship Epics to? 

Prodigy's Epics can be purchased and shipped to the United States. 

Please Note: The Epics are no longer available to order in Canada.

How do I know when my Epics will arrive after I've made my purchase? 

Upon purchase, you'll receive a confirmation email. Please check to ensure that your shipping details are correct so that we can fulfill your order.

Once fulfilled, you will receive an email confirming that the item has shipped which will include a unique tracking number. You can use this number to track the status of your package.


How do I unlock my Epics in the game when they arrive? 

Instructions for unlocking your Epics as well as your unique code are contained on the underside of the box lid. If you're still not sure how, please click here for detailed instructions. 

Do I need to have a premium membership to buy/use my Epics in the game? 

No, a membership is not required to purchase or make use of any of the Epics in game.

How do I get my new Epics character to follow my character in game? 

In order for your Epics to follow your character in game they'll need to be activated first. After that, find your Epics in your backpack under your Buddies.  From here, you can right click on them to either show/hide them.

How powerful are the Epics in the game? 

The Epics come as level 20 pets, so they'll start with the level equivalent amount of hearts and spells.

This means that your Epics will become more powerful and earn more hearts, and will quickly become a pet you rely on to help your wizard progress through the game.

Can I use my Epics unlock code for more than one student?

No, each Epics toy can only be paired once to a single student and each unique code can only be used once. 

I have additional questions about Epics! 

Please contact our support team by selecting "Submit a request" at the top of this page.


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