Teachers and Parents: If you’ve been impacted by the coronavirus outbreak we are here to help. Ensure your students and children are ready to learn from home!



Follow

Why have my students not completed the placement test?

There are a few different reasons why a student's placement test results might be listed as In Progress despite continued engagement with the game. Please click each reason for a more detailed explanation.

Grade Override is in place

The curriculum override is designed to be a fail safe for when a placement test goes awry.

For example: when a parent or peer helps a student answer questions they would not be able to answer on their own resulting in a higher placement then is appropriate.

When an override is put into place for a student it serves a similar function to the placement test. Therefore, when one is put in place it pauses the test until the override is removed.

For more information on the override, click here.

Active assessment in place

Assigned questions take precedent over all others, including the placement test. So, if an assessment is created either during the placement test or before a student begins playing the placement test will be paused until such a time that they complete all assigned questions or the assessment end date elapses.

Active assessment in place

Assessments are designed to align the content in game with the content being taught in class. Therefore, when an assessment is created for your students, we place the importance on this alignment. Therefore, the placement test will be paused until such a time that they complete or are removed from the assessment or the assessment's end date elapses.

If you've investigated these scenarios and none apply, then please contact Customer Support at support@prodigygame.com for further assistance.


Be sure to get social with us!

SocialIcons01.png SocialIcons03.png SocialIcons04.png SocialIcons02.png SocialIcons05.png

*Please Note: Screenshots may vary slightly depending on the orientation of your device (Landscape/Portrait), and your device's resolution*

Not what you're looking for? Contact our Support team.