Why have my students not completed the placement test?

There are a few different reasons why a student's placement test results might be listed as In Progress despite continued engagement with the game. 

Click each reason for a more detailed explanation.

Grade Override is in place

The grade override is designed to be a fail-safe for when a Placement Test does not produce a desired result.

For example: when a parent or peer helps a student answer questions they would not be able to answer on their own resulting in a higher placement than is appropriate.

When an override is put into place for a student it serves a similar function to the Placement Test as the material being presented in-game is already determined.

Given this, when one is put in place it pauses the Placement Test until the override is removed.

For more information on the override, click here.

Active assessment in place

Assigned questions take precedent over all others, including the Placement Test.

If an assessment is created either during the Placement or before a student starts playing, the Placement will be paused until they complete all assigned questions, or the assessment end date elapses.

Active assessment in place

Assessments are designed to align the content in-game with the content being taught in class. Therefore, when an assessment is created for your students, we place priority on this alignment. In these cases, the Placement Test will be paused until assessments are complete or the assessment's end date elapses.

If you've investigated these scenarios and none apply, or you have further questions regarding the Placement Test, feel free to contact Customer Support by clicking Submit a request at the top of this page!

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