Prodigy For Students FAQ Policy for Stolen/Missing items Please Note: Prodigy will not be responsible for nor will we replace items/in-game currency/progress lost due to the cases detailed below. 1. Unauthorized access due to insecure password or revealed passwords. 2. Data loss due to low quality or lost internet/network connections. We apologize for any inconvenience this may cause. Not what you're looking for? Contact our Support team. or call us at 1-866-585-4655.